Stratford Auto Repair

Place: Deptford Mall Parking Lot, my '06 BMW 325i wouldn't start. It acted like it had epilepsy. Electronics were going buts, every dash emergency symbol was flashing, check engine light was on and wipers were going back and forth and couldn't be stopped. I called up Shawn and gave him the summary, instantly became his mission to get my car back to running condition. It was an odd problem that took a while to diagnose. Turned out I had a faulty IBS sensor (negative battery terminal cable) and he fixed it for a fair price, during repair he identified some other issues (Since a month i was aware of this issues) and shared with me the process of fixing them. It's been about three weeks since I paid him and drove off from his shop. Car running great like it used to (I waited a three weeks before giving a review). After 5 days he shot me a text to check if everything was running properly. solid guy, I'm definitely giving him another call whenever needed.

I drive or AAA-tow (depending on the issue) all the way from Atlantic County and I will never go anywhere else. I have gotten a whole cooling system put in, battery changed, motor mounts, engine leaks, wheel sensors, fluid flush, oil changes oil pretty much everything and my 2008 e92 M3 is absolutely pristine thanks to Shaun! He is an absolute master of BMW! I have never been this satisfied with a mechanic or received this quality of of service from an auto shop. He really goes above and beyond and it hasn't gone unnoticed! (His parking is full with German cars) I will see you next time around! Recommended

I drive or AAA-tow (depending on the issue) all the way from Atlantic County and I will never go anywhere else. I have gotten a whole cooling system put in, battery changed, motor mounts, engine leaks, wheel sensors, fluid flush, oil changes oil pretty much everything and my 2008 e92 M3 is absolutely pristine thanks to Shaun! He is an absolute master of BMW! I have never been this satisfied with a mechanic or received this quality of of service from an auto shop. He really goes above and beyond and it hasn't gone unnoticed! (His parking is full with German cars) I will see you next time around!

I stopped by to remedy a few challenges with my BMW M3 convertible. Sam made a scheduled appointment, very helpful dealing with my insurance company and... As always...went above and beyond

Brought my '09 BMW 335d in for a new A/C belt and diagnose SES light and Ryan knocked it out of the park by diagnosing my car correctly and getting the work done in a timely manner. I will be going back to DESI in the future as needed. Thanks for 2 yrs. warranty!

I called and spoke to Sean about a burnt smell and smoke being emitted from the engine compartment of my 2013 328i a couple of weeks ago. I was planning to schedule an appointment to bring my BMW in but after describing the symptoms to Sean he suggested that I bring the car by so he can take a look and see how serious it was then go from there. He initially did a visual and smell check then suggested that I leave the car there and they will look into further. The next day to my relief, he informed me that the issue was not so serious: I was missing a cap to a valve stem, releasing a small amount of oil to the hot parts of the engine; hence the smoke and burnt smell. He replaced the cap to that valve stem and cleaned up the oil around the surrounding area. I asked Philip how much would it cost and he informed me it was such an easy job that he would feel bad charging me for it. I appreciate that he did not make any definitive statements during the preliminary diagnosis, was up front about when he can further work on the car. I left feeling that the car was in good hands and that I was treated fairly and honestly. A+ business integrity!

Mike is great! He is always right on his diagnostics, and never tries to oversell you. Rachael, receptionist is very knowledgeable and polite. I stopped taking my '13 Jaguar XJ to the dealer for regular service and maintenance; there is no need to pay those overpriced services. Desi Auto Care takes care of my car with OEM parts at a fair price.

Sam is the BEST! Honest man for owning European auto repair shop! He'll save your old parts and shows you what they replaced. If you are waiting on the repair, he will bring you out to the garage and show you what his guys are doing. As a woman, I feel really comfortable bringing my cars to him. Too bad I have to make an appointment bcoz they are super busy!

Mike is great! He is always right on his diagnostics, and never tries to oversell you. Rachael, receptionist is very knowledgeable and polite. I stopped taking my '13 Jaguar XJ to the dealer for regular service and maintenance; there is no need to pay those overpriced services. Desi Auto Care takes care of my car with OEM parts at a fair price.

These folks continue to earn my trust. When I took my 328i to BMW dealer they wanted $2,000 in maintenance done (based on my financial status he checked online-without my permission) Walked out highly upset with a $240 repair bill. Then I called DESI with a running light and tire pressure sensor issue. Andrew fit me in within 45 minutes and I drove out without any charge. Light connection was loose (fixed) added a little air to tires and reset sensors. Could not have been happier. Yesterday made another trip to these guys for my brake light. He did diagnostic fixed sensor and reset computer.