Stratford Auto Repair

I was searching for a BMW specialize repair shop, I found and dropped it off to Desi Auto Care to take a look at it. Andrew called me within 90 minutes and said I had a few bad ignition coils and it was part of BMW manufacture recall. Before he called me, he had already phoned to dealership to make sure they will cover the ignition problem for no cost me any changes. He said I could either pay him to fix two of ignition coils or visit the dealership and have all six replaced for free. Desi team is one of the last honest mechanics. I will go back without hesitation.

The other day I turned my MINI roadster to find that is was making a terrible noise I drove directly to desi auto care because I felt I should take it seriously. Andrews trained ear was able to discern that it sounded like water pump was about to get my Mini fixed on Friday. The price was reasonable he quoted for the parts and labor which included a warranty

My battery died on my volkswagen and i was less than 3 mile away from the local dealer location(I will not name). Dealer first told me that there was nothing they can do and suggest i call roadside assistance (oh! I don't think of that). When i asked new battery price, they said around $500+tax. I said “NO-Thank you”. I called Desi Auto Care and Drew quoted me half the price of the dealership and says that he can install today. Drew explained how to jump start my volkswagen since the battery was in tight space and there was a jump terminal under the hood (I didn’t know about it). I was in and out timely and satisfied with the service.

My friend recommended desi auto for my Volvo and after a very careful analysis he found and fixed all my Volvo's aliments. I was impressed with their service. Chris is a pleasure to deal with. Also one of my tire pressure sensors was acting weird and he helped with simple inexpensive fix instead of replacing a brand new sensor. Something he did not have to do but he did it because he genuinely likes to help out his clients. I will be happy to tell the world about him, he it the best and we will be back!

This is my overdue review these mechanic crew were able to help me with the transmission problem on my Acura. It was a gear shifting problem and these crew found it. They also helped me deal with my warranty company to approve the parts needed to fix the problem. I'm driving the car for almost 3000 miles now and it's been great ever since.

Thought i must have a bad Giubo in my BMW, Andrew found that it was a motor mount that snapped and fixed the issue at an even cheaper cost than originally quoted for Giubo. If you considering serving a Euro car at a local mechanic, this should be your first option!

A gentle man named Andrew greeted me and took the information about my BMW530i issues and share the information about how he will handle the entire process. They found oil leak near rare of valve cover on to the exhaust manifold, also found the gasket was broken. With my signed approval job was done on time.

When my Acura TL ‘hard power steering’ was caused by fluid leakage from pressurized hose.They found minor leak,fixed it and replaced power steering fluid.I can feel smoothness of steering now.

I had my SUBARU served at Desi Auto. Drew took time to explain to me about cooling system issues, which caused head gasket failure and what will be going to be worked on. I have even been told not to fix something that wasn't yet worn out or damaged, such as brake pads that I still had a little bit of wear left. He gets my business because he performs good work fixing what is (REALLY!) needed and answers all my questions.

Always excellent customer service!