Stratford Auto Repair

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5
RepairPal

I have an older car and called to ask about your services, they were fully explained to me, I made an appointment you called with the solution and price I agreed. Picked up my car it ran GREAT and has been since. You gained a life long customer.. Thank You

5

Desi Auto Care was a life saver for my family's 2012 Audi & 2009 Land Rover more than once. We always had any used car we were considering purchasing checked out by Shawn.....well worth it. Their specialty was doing diagnostics on an issue. They always treated the car as if it were their own. The best was having safety checks done before any long road trips. We still send our kids and their European cars to them and know they will be treated fairly and not get ripped off. Thaks guys...!

5
Google

I picked up my 328 xi today. Had work done that was recomended by bmw...... such as gaskets, steering issues, struts etc. Even after I ran down the list with these guys at Desi , they, made sure to inform me that not everything had to be done right now , even though I decided I would prefer to have everything done. In other words, I gave them the list and instead of going for the big sale , they were straight up and honest and told me things could be done a little at a time and not everything was a need to do right now type of situation . Now my BMW also Rides so much better. These guys are top notch. Honesty shows in their ratings. Recently had my car inspected somewhere else b4 i found these guys. The place where I had it inspected, when they removed the old sticker, they left the old glue there and from the old sticker and put the sticker in a different position on my windshield. The guys at Desi Auto, went as far as to scrape off and clean the inside of my windshield way down in the corner get the old glue off. ( i did not even think about it) small things like this stand out to me. Just proving their sense of attention to detail. I have a small heating and air conditioning business. They work the way I do. Go above and beyond. No one else will ever touch my car. I plan on even taken my charger to these guys. And any other vehicle that I get in the future. Not to mention, they beat the prices at BMW. And I didn't have to give up on the quality of workmanship and again definitely didn't have to give up on the quality of customer service, from the first moment I pulled into their lot, to the time I picked up my car. No wonder why they have such a high rating. Keep up great work guys. You have made this new customer very happy.Bill Misner....

Hello Bill! We welcomes you to our BMW-family of fine customers. We appreciate you for sharing your experience. Thank you! Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

- Desi Auto Care
5
Google

Thank you guys!! Brought my '10 Volkswagen Routan sel because it wasn't passing emission inspection - took it to 3 different shops and they insisted I needed a new catalytic convertor - it needed to run through some cycles in order to get the sensors running. Sam saved me so much money! If you're looking for an honest and fast shop - don't delay this is yours German shop.

Hello Danny! Thank you for taking the time to review. It was a pleasure taking care of your VW. Best wishes from - Volkswagen specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

- Desi Auto Care
5
FourSquare

It's easy to get appointments online. Sam always responds back quickly and has taken great care of both my Jaguar & Saab few years. Prices are much cheaper than a dealership.

5
SuperPages

I have taken my Jaguar S Type three times now there and each and every time the service has been wonderful. Staff is very knowledgeable. My Jaguar was not spraying the water to clean my windshield and the Jaguar dealer was going to charge me $180 just to inspect it and find the issue. At Desi Auto Care, they took care of the oil change and other items I had requested but ordered me the part for the sprayer and only charged me the $10, which I think was the cost of the part. I could not believe it. I would definitely recommend them. They also provide two years warranty including parts and labor.

5
RepairPal

Great place. Great work at a reasonable price. Have gone to the 3 times for different issues with my BMW. Highly recommend then.

5
SureCritic

(2015 Infiniti Q50) They fixed an engine oil leak, a power steering leak, my active cruise control, and a suspension issue. Now my car runs smooth. I will continue to take my car to Shawn; I trust that he can fix my car as well as the Infiniti Dealer. His prices are much lower than the dealer. I also like that if you call them, there is someone to answer the phone by 3rd ring and provide status of your vehicle repair. When he tells you the day your vehicle will be ready, he is true to his word.

5
FourRingsRepair

I've been going to Audi dealership to get my car serviced since I purchased it (dumb, I know). Every time I left I felt like I paid a lot of money for not a lot of service. They "checked" a lot of things on my car, but what did they actually do? Almost nothing! At Desi, they explained what was wrong (some of it went over my head, but I have to appreciate the fact that he tried). I didn't feel like I was being taken advantage of for the first time since I have purchased my car. They were also able to fit me in fairly quickly and completed the work in a timely manner. I'll definitely be going here from now on.

Hello Stacy! We welcomes you to our Audi-family of fine customers. Thank you. Best wishes from - AUDI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center. Yes! We're proud to be a female friendly auto repair shop.

- Desi Auto Care
5
MechanicsAdvisor

I have a 2014 BMW 535i xDrive. They took care of my engine oil leak, brakes, sensor issue and charged me very very reasonably. More power to your talented team!

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