Stratford Auto Repair

I own an old Land Rover LR3 that not many mechanics know what to do with anymore, so servicing used to be a headache. Not any-more! These techs are serious professionals and perform good job on my LR3. From simple maintenance (getting oil change, front Brakes done today) to complicated jobs(oil leak from crankshaft main bearing carriers few months back) they are expects and take their time to answer all questions.

This is where I take my Audi when it causes issues. After trying un- successfully to jump-start it with my other car, I thought it was the starter. Desi auto Care could have easily nailed me for the new starter. Instead, they called and suggested installing a new battery and replacing a worn belt. Upon my arrival on Friday to collect my car, the mechanic took the time to demonstrate the worn-out condition of my old belt. Additionally, they pointed out the date code on the battery, revealing that it had exceeded its expected service life. The front office staff went above and beyond by providing me with a valuable lesson on properly jump-starting a Q3. They showed me how to bypass the battery and directly supply power to the engine compartment. Very refreshing to find shop that does not act like since I drive a Audi I'm a fair game to be fleeced. I was treated fair!

Pleasant interaction with staff (courteous and respectful). Simple appointment process, easy check-in timely service. Waiting area clean, tidy and free of TV noise/distractions. My A6 was returned to me with no mess and the service exceeded my expectations. Will be returning with my S4 for its annual maintenance.

An enjoyable experience from a kind and compassionate Mechanic, his staff is also the persona of hospitality.

People at this Repair shop give you the feeling of trust, knowledge of your car. This is my shop for straight forward answers, fair prices, I don't know how else to put it, try them I did and I like what I found.

Did you ever wish that you had a mechanic in your own family, so you would not feel ripped off? Thanks to Desi Auto Care, I felt like I do! The shop is clean and waiting room is comfy. Recently I got a new Samsung phone, and it wasn’t connecting properly to my BMW’s Bluetooth. T-Mobile blamed my BMW, and BMW blamed my cell phone. Frustrated, I dropped by Desi Auto Care, and Chris helped me to connect the two. He spent a good 35 minut to help me, and didn’t charge me any money for it. He gave me his business card and said thank you for visiting!

Desi Auto Care keeps my Saab 9 5 running perfectly and they're the reason I'll keep the Saab. Courteous, accommodating and absolut experts in automotive service. I highly recommend them to anyone.

Josh was SO helpful and pleasant. I highly recommend this shop and I will definitely be going there for all of my service needs on my Audi - A4.

Desi Auto Care have taken care of my jaguar. Chris, and team are passionate about Jaquar’s and are definitely will fix issue whatever it could be. Without exception, every job made on the Jaguar held solid and cost a lot less than a dealer service. They will go through with a magnifying glass and take care of a every of minor/major problems. I trust these team without any hesitation and i always received good advice.

Nearby dealer quoted a clutch kit and a flywheel replacement right away ASAP, Desi Auto Care advised that a clutch kit was needed, and they will advise on the flywheel once case was cracked open. As it turns out, a replacement flywheel was not really needed. Desi saved me very serious money over a dealer. Reasons why I would recommend them: Experience: as Chris said "this is not our first clutch job". They have been around for years, they know very well what they are doing and have proper test equipment for Volkswagens. Knowledge is powerful and I want experienced guys working on my Jetta. Honest shop! I mean c'mon, isn't that what everyone looking for in repair business and their staff? Although I have been here once, they seem to indeed be a great shop to do business with and I will be returning to their shop for sure when service needed. Just hopefully not too soon!!