This is where I take my Audi when it causes issues. After trying un- successfully to jump-start it with my other car, I thought it was the starter. Desi auto Care could have easily nailed me for the new starter. Instead, they called and suggested installing a new battery and replacing a worn belt. Upon my arrival on Friday to collect my car, the mechanic took the time to demonstrate the worn-out condition of my old belt. Additionally, they pointed out the date code on the battery, revealing that it had exceeded its expected service life. The front office staff went above and beyond by providing me with a valuable lesson on properly jump-starting a Q3. They showed me how to bypass the battery and directly supply power to the engine compartment. Very refreshing to find shop that does not act like since I drive a Audi I'm a fair game to be fleeced. I was treated fair!