Stratford Auto Repair

This shop is fantastic. Everyone is knowledgeable, friendly, and accommodating. Their prices are great, and they always get work done when they say they will. You can't ask for anything better.

Chris was able to pinpoint and fix my SAAB’s air conditioning system and other issue: it started spewing out white smoke. He also replaced my valve caps. There were some small extra things he did that I didn’t find on the bill, which of course was very nice. I got my SAAB back the following day. There are always European cars being fixed there so I’m sure I’m not their only (new) loyal customer! Best call for an appointment.

Although they did not perform any repairs, their helpful advise let us avoid what would have been costly repairs that probably would exceed the value of the vehicle (it's 14 years old). Their professionalism, certifications, and money-back guarantee would keep us as customers should we need non-dealer covered services.

These BMW technicians show a high degree of skilled professionals. Sean is exceptionally courteous, polite, he does not BS, and he will set expectations early and deliver on it before time. Currently he is helping me out, because I was in a tough spot, and as like last time I walked away with gratitude. Good business, and would use them again in a heartbeat.

I had taken our family AUDI Q5 here before a long road trip from New Jersey to El Paso. I told Shawn "let me know what it needs before I load my family into AUDI and drive for Hundreds of miles". When I got a call back he said "you could use an oil change and in another 10K miles some new front brakes." So he basically had a blank check and could have tacked on a bunch of service that didn't need to be done. But he didn't because that's not how these guys work. Thanks for being honest!!

A dealer had told me that the muffler on my car needed to be replaced. Desi Auto Care performed a review prior to replacing and confirmed that I had a small leak and I did not to need replace anything. They fixed the leak in 45 minutes! It is rare to find and honest and trustworthy repair shop. I will be taking all of my cars to this team of mechanics.

After some issues at the start they really stepped up and did the right thing. Sean is great.

Zero pressure when i go to Shawn. Example dealerships gives you a long laundry list to fix and try getting you to pay top $$$$ to get your BMW running perfectly. Shawn is very honest with telling the condition of your car and what he recommends going forward He display a high level of customer curtsy service. I was in bind and he tells me to drop on in and he will take a look at my 8 year old BMW. If i have questions over the phone he will take his time and answer the question and give me complete explanations with no hesitation. He will get your car running right.

They did a great job at a great price.

Took my 2015 BMW M5 in as the air was blowing HOT! Emily gave us a friendly greeting, wrote us up and had us out in no time. Couple hours later he called with the diagnosis, repair plan and costs. We picked the BMW 3 hours later, air conditioning working ICE COLD! No sticker shock or BS and even was given a $30 discount for being a first time customer!