Stratford Auto Repair

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5
SureCritic

Communication was incredibly responsive with quotes/questions through email. Work is absolutely top-notch and at a fraction of dealership costs, with the same (if not better) quality of work. I was quoted just over $1500 for a repair through Volkswagen Cherry Hill, but Desi auto Care did the same job (even with an added valve cleaning) for just over $600 after tax. they also made sure my 2011 GTI was running smoothly before I took it home. Also had my VW in two times previously, and the work was done professionally and on time. I won't hesitate to take my GTI here again for any repairs.

Hello Rhonda,
We love to save you money.
We appriciate your support.

Thank you from - VolksWagen specialist technician auto repair shop and German mechanic maintenance service center.

- Desi Auto Care
5
TrustPilot

Been taking my Saab and wife's Rang Rover to desi auto care since their free warranty expired. These folks are simple but professional and doing smart job. For example, last Friday I had my Saab there after the "Service Engine Soon" light show up, after 15 min the technician read diagnostic code and said there is small vapor leak, I've done reset and chances are slim, it will not come back. If does just bring back and we'll do a more investigation. No charge. You're unlikely to get this response at dealers - more likely to get some diagnostic fee, wait hours, and god knows what else...

Hello Tupac, It was an easy fix. We're proud to serve such a nice family like yours. We appreciate your support. Thank you from - Saab - Land Rover specialist imported auto repair shop and European mechanic maintenance service center.

- Desi Auto Care
5
MechanicsAdvisor

My fiance and I have used Desi Auto Care a number of times and have been extremely pleased with their customer service and fair pricing for work completed. They are also very honest about the repairs needed and don't try to up-sale. An example of this was my most recent visit. I smashed my side view mirror and was terrified that the entire component, with electric, would need to be replaced on our 2010 Audi A4. I drove the car over, without an appointment, and they took a look at it immediately. They gave me the best and worst case scenarios. I left the car with them and within the next two hours they let me know that they could salvage all the electrical and just replace the mirror! I was relieved that the repair would be a fraction of what I was anticipating. The team completed the work perfectly and by the time they promised.

Hello Donna! Thank you for taking time to review. Best wishes from - AUDI Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center.

- Desi Auto Care
5
MechanicsAdvisor

Mercedes Benz 4-Matic - if you own and care about your Benz = GO HERE!!!! I went to three different shops and they changed me for all kinds of parts and work and never got it right over 3-month period. I was ready to dump the damn thing......I wasn't aware of Desi Auto Care until a friend of mine at Comcast recommended them. Sam is great, as is Shawn and Drew is the "man".Fixed, resolved my problem in one visit and very affordabl....saves me $$$.

Hello Nurullah! Thank you for being our regular customer. Best wishes from - MERCEDES BENZ Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center.

- Desi Auto Care
5
MechanicsAdvisor

Quite Simply, the answer. - I am a very fussy guy with a probably too close and personal relationship with my '94 BMW 7 series. These are magnificent cars but can be bedeviled with lots of little problems which my other mechanic had thus far been unable to really analyze and address. Where they kept just tossing my money at the problem. Shawn and Michael at Desi Auto Care really took the time to listen me, drive the car with me, and diagnose it right the first time. Very patient with explaining what they are doing and why. My suggestion: get an appointment before you come.

Hello BMW! We're thankful for your support. Best wishes from - BMW Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center.

- Desi Auto Care
5
bimmershop

Feels like a home with this people, i can leave my car, give him my credit card, go on business trip and feel reassured that Sam and his team will take care of everything and not take advantage by replacing just to replace. Have been to most of the so called BMW repair locations throughout the area and this place takes the PRIZE!! Pros_ Excellent service, willing to talk, only necessary repairs, fair prices, they treat women with respect! Cons_ No dealer amenities i.e. loaner cars, busy but at least they are honest on when they can actually get to your car. Final words_ The whole place is a hidden deal, best BMW repair specialists in the area

5
bimmershop

I'm a old mechanic so I guess you could say I'm tough customer for these guys. I have to give them great credit since they put up with me and all my questions and persistence. Desi auto care is perfect BMW repair shop , they treat me fair and professional- for that I'm customer for life. Wide variety of Free refreshment offered for customers.

5
bimmershop

Such impressive BMW technicians A+ across the board. Service with smile. Great 2 years warranty. Free refreshments. Now a Lifetime customer.

5
bimmershop

Desi Auto Care- Has been the best thing that happened to me! and for the love of my cars! BMW X5 4.8i and the Chrysler Concorde! Sam own's this enterprise and he deserves due respect for 1. Understanding the customer perspective. 2. Provide complete and thorough information from the Chief Mechanic to the customer (Transparent) 3. Go beyond and above with the customer expectation. Now all that said: A Big thumbs up for the Man behind the brilliance (Shawn McShea, Chief Mechanic/ Architect, I must say) he has complete end to end understanding of whats in a car! (especially the BMW & the European cars) . He really knows how to connect the dots to get to the root problem. Shawn clearly explains and knows what to fix by priority, Also lets you know if its worth your buck for the fix (investment) you are spending on the repair. Clearly I have a Lot of confidence in the work done on my car for a ton of Money I saved from going to the dealer. I surely know, Shawn has spent at least double the time I have been billed for the 1 thing that I had to go back to fix, which was not part of the initial problem. I think Sam, Shawn, Drew & Rachel do a great job! BMW, now drives like one!

5
BimmerShop

Honest, well-priced service! Once I came here for failed thermostat resulting in engine overheating/illumination of the check engine light. Did replacement the thermostat along with a complete inspection of the cooling system to correct this concern. I'm so glad I found them because working with BMW dealer is a nightmare! This time Desi's BMW technician even gave me instructions over the phone on how to change the battery in my keyless entry remote when dealer wanted my VIN number just to let me know if it was possible to change the battery.

Hello Sharonda, We believe in personalized service, simple problems like this should be taken care over the phone, we love to save you time and money. Thank you from - BMW expert specialist imported auto repair shop and German mechanic maintenance service center. and Yes! We're proud to be a female friendly auto repair shop.

- Desi Auto Care
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