Stratford Auto Repair

My MINI Cooper Roadster was jittery when in idle, also engine leak was dripping oil into the hot exhaust causing it to be burned with oil smell, it's irritating me. The lead technician found the real problem and fixed on time. My conclusion, this shop is trustworthy, they do have the skills required to fix MINI and they honor their 2yrs warranty, I will do business again!

I was in much need to get my battery, alternator, and radiator hose for Volkswagen Jetta ASAP and Desi mechanic team delivered! I stopped to get a quote in the morning assuming that they would not be able to get my Jetta (emergency) fixed and give back to me very same day. Sam managed to squeeze me into his busy appointment schedule and returned my car before 6pm, and updated via text along they way which I appreciated. The mechanic (Chris) was very thorough in explaining what he will be replacing, why, and what is the purpose of every auto part which reassured me and made everything easy to understand. I appreciate they were willing to work with me on reasonable price for the job being complete. If anyone looking for a solid job done for your Euro car, I highly recommend, these guys will not disappoint you. Highlights: - 2 year / 24,000 miles warranty on including parts/labor - you can get emergency help without appointment - free refreshments while you wait - without your approval they do not start work - text communication updates

I had a problem with my Audi Q5 rear suspension and the back was sagging. I took it to shop in Cherry Hill and they told me it was the compression. I had a feeling they were not truthful, so I asked if I purchase the compression myself would they install it for me, they said no… I took it to Desi Auto Care and they done a diagnose on my vehicle and figured out it was the air suspension. They order the parts and charged me fair labor cost. It has been a few weeks and no problem. 100% trustworthy!!

I was asking in my area at different shops how much to swap out my throttle actuators and Desi Auto Care gave me the lowest quote! Dylan schedules for me to come in and the quote stayed exactly same. Chris scanned my ECU to make sure my actuators was the real issue and he called me to give confirmation. I would recommend this shop to anybody who wants an honest BMW mechanic and who do not charge an arm & leg! When I receive my E60/M5 back and issue was gone. Thank you guys I hope you enjoyed the Tim Horton’s donuts!

I texted the Desi Auto Care and they responded in minutes. They were able to prepare my BMW Oil Leak and Steering issue estimate and answered questions, all while I was out of state. Job completed withing 2 days. Thanks!

At first I read all these great reviews. So, owning a Volvo I felt everything would be fine. Not at all, I scheduled an oil change and after that a tune up, rear brakes and front end problems to be fixed. I received the quote and I accepted it. I got the car back from the oil change, right away my car wouldnt start. Never ever did it do this before. So, since I had it scheduled to have the other repairs done on it. I had it towed to their shop. I kept calling & asking what was wrong with it. 1 week later Im told my fuel pump went! Hmmm! Never had anything like this before. Ok, I said how much? Another $1,000.00 roughly. Well, I had to get it done! ! Another week later, again Im calling about my car. Its now been 2 weeks. They have an 8 bay garage, just saying! Then I get a call your car is finished, but your leaking anti freeze now, water pump and needs timing belt! I just had timing belt replaced 3 Yrs ago! Another $ 3,000.00 on top of the $2,000.00. Every time I called something else was wrong! I paid them the 2000.00 for the work they did and removed the car from their property! Oh, he said it would take another week to fix all the new stuff they claimed it needed! Im ashamed I did not listen to others in the area that had warned me NOT TO TAKE MY CAR there! Stupidly, I went by their reviews. The shop it is at now, looked over the itemized receipt and have thoroughly gone over the car. Very high charges and the car does not need the things they claimed it does. My recommendation do not take your car there! They literally saw an older lady and took advantage of me! They should be ashamed of themselves for operating a business like that in this day and age!

good service

When the power steering went out when I was leaving board-meeting. I called around to find a shop that worked on Land Rover’s that I could have the vehicle towed to. I spoke with Sam on the call. I left my LR overnight and dropped my key to Dropbox since they were closed at 8pm when I was able to get the Rover towed there. Technician was able to determine the cause of the problem was an O-RING and hose. I ended up paying mainly for labor as the location of the part needed lots of dismantling. They were honorary which I appreciate the most!!!

Our Audi Q7 Coolant leak to be fix ( was getting worst…) and the Hood Latch was giving me problems. The latch is very common issue with Audi cars. Also, my battery is brand new. I can hear clicking sound but the latch will not open. + to add more work, I needed the manual latch cable to be extended to the main bumper in case of electrical mechanism fails in future. Just guess how much dealership could charge for this type of special job. I found this shop by fluke. Chris found out that the actuator (the electrical mechanism) to open the hood was failed. The more I discuss to him, the more I felt comfortable. With European cars such as Mercedes, Porsche, Jaguar, BMW, Audi… that need service, in my opinion it’s best to rely on an independent shop such as Desi Auto Care.

Desi Auto Care was great providing service for my Mercedes GLE 400 SUV. I've had my car for about 5 & 1/2 years now and it is no longer under warranty and I was looking for a Benz-shop for maintenance for my car that wasn't at the dealership. Andrew was great at answering all my questions and they send you an estimate before starting of repair and ask for your signature, so it's very transparent. Technical expertise is everything to me and they deliver in spades!!