Stratford Auto Repair

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5
SureCritic

New life long customer I have gone here for both a critical wheel bearing replacement and Electrical malfunction issue. Both experiences have been great. As a woman I always feel intimidated going into repair shops and feeling like I'm going to get ripped off. Definitely not at Desi Auto Care. Emily at the front desk is very pleasant. Best prices for repair needs. Definitely recommend and will continue to go back to them for servicing my '08 Jaguar XJ.

Hello Kathy! Thank you for taking the time to review. We appreciate your support. Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

- Desi Auto Care
5
MechanicsAdvisor

Tensioner Pulley I was visiting NJ when my Acura broke down. Called up these guys, they replaced the water pump and tensioner pulleys. Dropped my car off at 10am (they even dropped me off at the mall :) parts were delivered within 2 hours and I was on my way home by 5! With 2yrs/24K miles warranted work, they are fast, honest and reliable.

5
LRShops

I came here after my rover smoked up one morning. There wasn’t a chance in hell I could drive the vehicle and got it towed just to be told “it could not be repaired” by my regular mechanic. I decided to look around and keep it as local as possible. I chose this shop (Desi) because they are located close to my work place. Never did I feel pressured to buy something I didn’t need. Sean explained everything to me in a way that I understand (I’m not knowledgeable when it comes to cars and their inner workings..) and was able to get my 8 year old car running again. I’ll recommend this shop for everyone.

5
Google

I tried replacing the bulbs by myself but it did not stop the warning light from coming on, so he ordered the socket assembly to fix it, and didn't bill for the labor. When he went to ring me up he even said that the socket assembly comes with bulbs, so I am giving you discount for the price of the socket assembly by the 2 bulbs. Which I wouldn't have known that and it's not like 2 bulbs are a lot of money, but it's the honesty which is priceless. Desi Auto Care played a key role in my 2014 Mercedes E-class purchase in August.

Hello Kabir! Thank you for sharing your experience. Best wishes from - European specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

- Desi Auto Care
5

Great service! Great personal action by Emily and Shawn of course fantastic mechanics who really are special!

5
BimmerShop

I’m a former military man having strong moral principles in all aspects of life. Shawn is the perfect example of these values. My dealer began with the starter, then with some wires, and finally having to call in the BMW engineers (the folks who build BMWs) they run test after test, and after three weeks mechanic told me that they need to drop the transmission and pull the flywheel. It was going to total to over $6k in parts+labor, which I was willing to pay as long as they guaranteed that it would fix the issue.I asked for the car back and took it to Sean (based on referral from my ex) Sean found a ground problem on three bolts of the transmission within 1.5 HOUR! While I was in waiting room. His experience with BMWs is exemplary for all shops and ENGINEERS to follow. He is very unique guy, which he works on your as if it were his own! He is also very understanding and works with you on fair prices. I ended getting work done to transmission axle, the transmission grounding issue and the shocks on the hood, and only paid $490!!! Huge difference from $6000.

5

Friendly staff, nice atmosphere. Willing to work with you

5

They do great work on both of my Mercedes at a price I can handle. They are extremely friendly and knowledgeable. It’s a load off my mind to be able to take my cars there and not worry about being ripped off or improper work being done

5
BenzShops

They only uses genuine Mercedes parts and will give you the best price around. All I can say is it felt nice not being hoodwinked.

5
FourRingsRepair

Having a few dash lights going off and my car is shudder to a stop at idle. I had taken my car to my previous mechanic, it's resulted in a running around with expensive parts that burned out and cost. When I got my car back it died within the same day. I read other reviews on desi auto care and decided to go there. By 4pm he had a diagnosis and found a simple fix. Moreover, he understood that I had just spent a lot of money at the other mechanic so he broke down what was really needed and what could wait. In the end I was able to get my car running properly again for a fraction of the cost of the previous mechanic.

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