Stratford Auto Repair

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5
YellowPages

Audi repair is never enjoyable but... Desi (Dedicated European specialists Inc) Auto Care reduce the pain with straight forward approach. He diagnosed issue with our 2.0T Audi's engine that should have been covered under the manufacturer's warranty. While he did not perform repair work, in this case his insight was critical to our negotiations with Audi corporate through the dealership with a favorable outcome. From now on this will be "MY" repair shop

Hi Colin, We are always happy to deal with warranty company. Thank you from - AUDI specialist auto repair shop, maintenance mechanic service center

- Desi Auto Care
5
RepairPal

My service was superb with Sean, he looked at my vehicle, told me step by step what he was going to do and how much it was. I have been to a number of places where they took my money and my vehicle still needed repairs, but Desi Auto I got the service that I needed. Thank you for that.

Hello Elizabet, We're proud to have such a nice customers like you. Thank you for your support.

- Desi Auto Care
5
yellowpages

Took my wife's 03-325i there yesterday.AMAZING service.I will be taking all of my BMW needs that i can't handle myself,to these guys; He spend 45 minutes and didn't charge me a dime; claimed iconBusiness Response01/25/2017 Hi Bob, We welcome you to our family of fine customers! Thank you - BMW specialist auto repair shop, maintenance mechanic service center

5
YellowPages

Took my wife's 03-325i there yesterday.AMAZING service.I will be taking all of my BMW needs that i can't handle myself,to these guys; He spend 45 minutes and didn't charge me a dime;

Hi Bob, We welcome you to our family of fine customers! Thank you - BMW specialist auto repair shop, maintenance mechanic service center

- Desi Auto Care
5
BimmerShop

Desi Auto Care- Has been the best thing that happened to me! and for the love of my cars! BMW X5 4.8i and the Chrysler Concorde! Sam own's this enterprise and he deserves due respect for 1. Understanding the customer perspective. 2. Provide complete and thorough information from the Chief Mechanic to the customer (Transparent) 3. Go beyond and above with the customer expectation. Now all that said: A Big thumbs up for the Man behind the brilliance (Shawn McShea, Chief Mechanic/ Architect, I must say) he has complete end to end understanding of whats in a car! (especially the BMW & the European cars) . He really knows how to connect the dots to get to the root problem. Shawn clearly explains and knows what to fix by priority, Also lets you know if its worth your buck for the fix (investment) you are spending on the repair. Clearly I have a Lot of confidence in the work done on my car for a ton of Money I saved from going to the dealer. I surely know, Shawn has spent at least double the time I have been billed for the 1 thing that I had to go back to fix, which was not part of the initial problem. I think Sam, Shawn, Drew & Rachel do a great job! BMW, now drives like one!

Hey Raj (The billiard Master) We appreciate your patience during repair, which took little bit extra time to finish. We apologies for delay. We're thankful to you for choosing us for both of your cars repair jobs. Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

- Desi Auto Care
5
RepairPal

They did a great job!

Hi Ron, We appreciate you becoming our new customer.

- Desi Auto Care
5
RepairPal

We just got new tires there. They did fine! I would recommend them, but we only have the one experience and no mechanical work done.

Hi Felice, Thank you for your kind words.

- Desi Auto Care
5
RepairPal

I really appreciated how nice they were. I would give them 10 out of 10!

Hi Dharmik, Thank you for lovely rating.

- Desi Auto Care
5
RepairPal

I will actually be coming back in over the weekend. Always great service here.

Hello Shekh, Thank you for setting another appointment.

- Desi Auto Care
5
BimmerShop

I stumbled upon Desi auto care just by looking up BMW repair shop. My BMW 750Li had an issue with a coolant vent design problem. The dealer wrote me an estimate for $9700 - I ALMOST PASSED OUT... I called Desi's and spoke to master technician personally, he explained that he knows of that problem and guaranteed that he could fix at a fraction of the cost... He not only fixed the original problem but repaired several other potential problems at a friction of the BMW dealer estimate. The potential problems were VALID and not a scam... Master tech took me into the shop and he showed me every particular part that he recommended to be fixed but never put pressure on me to have it fixed by them - we were in work area of the shop for 45 minutes just talking... I approved repair As per his promise, the car was done in less than three days... CAR IS RUNNING LIKE A BRAND NEW... Thank you Desi...

Hey Martin, Its our duty to explain the details of problems so you feel comfortable about repair job. And PLEASE DON'T PASS OUT...We're here to help. Thank you for giving us opportunity. you're one of the nicest customer we have.

- Desi Auto Care
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