Stratford Auto Repair

The staff is courteous and work done quickly. Thank you!

Very pleasant

I normally go to shop in Marlton to get repair done. But he was busy and I needed my spark plugs changed urgently, so I called up DESI to see if they could change my plugs. Emily was nice enough to squeeze me in for spark plugs. When I went there I was told it would take 30 minutes to change spark plugs. They just wanted me to wait in office until the engine to cool down which is understandable. He got me as s new customer and he's getting a good review. If you need service on your BMW or Mercedes Benz go to DESI.

I have a Subaru Forester and I've called these folks when I needed any service. I brought it in for a repair and Sean was honest enough to tell me the repair is still under warranty and have Subaru fix it. After I brought it to Subaru, they fixed the repair and told me it needed more repair that was not under warranty. Brought it back here at Desi and they showed me why the repair is not needed. If you're not coming here for your Subaru non warranted repairs, then you should. Even if you think your warranty will not cover it, bring it here, Sean tell you if it is. The shop bays are clean and waiting area full with refreshments.

Every time I have to take my car in, everyone...from the time I make my appointment to the when pick up my car...everyone is always so nice. The manager is always so helpful, talks to me about what's happening with. my car, why things are the way they are, why it needs to be replaced and when, etc. I drive a half hour to get to Desi, and it's totally worth thee trip!!

I'm a regular customer, by now Andrew figured out that I was capable of doing the Volkswagen Jetta-repair on my own and simply encouraged me to work through my problem on my own which led me to saving hundreds of green bucks. You don't find that sort of things in the mechanic world and with that in addition to their great customer service, these guys win. May I add that the esthetics of the shop is genius!

FRIENDLY AND THEY GET THE JOB DONE RIGHT THE FIRST TIME

Sean is my favorite mechanic. His team cares, shares their knowledge and even responds to emails on Saturday's/Sunday's! He gives advice on how to deal with my Porsche issues (temporary until could be repaired) His comments on the modifications was good and saved me thousands. He did work on our Porsche 911 and then our Infiniti (basic service, oil leak, electrical.) Wide range of services he provides. Give him a try and I know you'll be happy. No expensive leather couches there, No marble counters, but he offers good advice, fair prices and great turnaround if that's what you seek :)

These folks have a professional shop and an even Better teamwork. I take both my Euro cars(VW and Benz) there... Sam has always been fair, honest, and knew what the car needed. The one time I had a problem with a new part failure, they went out of their way to make things right. Truly a throwback to the old school...this shop is an awesome.!!

My warranty finally expired so I brought my Volvo to Desi Auto Care for brakes. The car was “flashing” at me with the warning light that said my brakes were at the minimum and needed to be replaced ASAP! I was ready to pony up the $$$ because the brakes had not been replaced since I bought the car. Leslie called me the Saturday to let me know that my brakes were fine and that it was just the sensor that needed to be replaced. She said when I bring it back for the next service we’ll check them again or we can replace sensor.(It wasn’t an emergency, so I will wait until next service-Thnx!)