Stratford Auto Repair

I have been taking all my cars to Desi Auto Care since I found them last year. This Saab was with my brother in Maryland for last few years, so desperately he brought to local mechanic and it was his biggest mistake. After he visits me in South Jersey last weekend. We got 301 error code issues, so we took it to Sean; he found out that Maryland local mechanic was using all the wrong parts - plugs, belt etc. Saab's are awesome, but it makes huge problems if you repair with regular shop which is not specialized in Saab. Sean is the best Saab Master Mechanic between Philadelphia and New Jersey.

I was driving my Jaguar XK down on route 30 when I noticed steam coming from under hood. One family stop by to help, gentleman raised the hood and noticed that the upper radiator hose had become detached from the engine entrance. He shows me water and coolant (antifreeze) splashed over the underside of hood, and the engine. After AAA towed car to Desi Auto Care, Ryan replaced the radiator hose and clamp in the proper position, added proper amount of coolant. I was happy to pay his very fair estimate. They have Hi-tech diagnostic system for Jaguar if I ever need any major repair.

I brought my car for estimate to troubleshoot rolling idle problems + replace all the belts + pump + fan....It was diagnosed by Ryan that the idle control valve was out of range and needs to be replaced. I was quoted fair and he can install in about 30 minutes. Also I was quoted for the belts, timing, water pump, fan clutch and fan. After having a conversation with him, I realized that this is a time consuming repair but team Desi completed repair in about 5 hrs. I do recommend.

Unfortunately a few weeks ago the key fob detached from the key ring without me noticing while i was crossing a road; once i realized i had lost one part of my key i traced my steps back and i was lucky enough to find it in the middle of the street. Few cars had run over it but for 10 days after this happen all three lock/unlock buttons were working just fine. One by one then slowly stopped working. When I went to Desi for headlight replacement, Rachael set me up with their locksmith who was specialized in this type of keys and saved me from expensive cost of dealer.

I'm a professional guy working in center city Philadelphia who recently purchased an Acura from auction. I understand that Acuras are more intricate to work on. However Desi Auto Care gives very economical quotes and exemplary work for comparable work, compared to dealers. They have replaced my timing belt; it was worn out at 167k miles. I have experienced honesty from Sam and his knowledgeable Acura technicians.

My Jaguar-X oil pan leak, dealer recommended a new seal for about $1430. I'm glad to find Desi, and cost? More than fair. Car was returned clean!!

A knocking noise on my SAAB 9-3 while turning and banging noise when I driving on rough roads in the front suspension. Ryan informed me; this type of noise is commonly caused by a front strut thrust bearing damaged due to water intrusion. I made an appointment for repair, car was ready on time as he promise. He even let me see the repair job he was performing in garage. Very transparent shop!

I was referred by my supervisor to go here for repair. My Saab 9-3 groans when I turn the steering wheel. It sounds like two pieces of rubber being mashed together and sometimes completely stuck. I thought that maybe it was low fluid level in the steering pump, but it's full of fluid. After diagnose they told me, I need to replace the power steering pump and may be the rack and pinion. also he will replace both pressure and return of the steering hoses at the same time (He smiles and says: It's a cheap insurance for the steering system!!) I must say it was great from start to finish. Rachael's customer service was outstanding. They were clear about the work needed with my car and the amount of time to fix it. My kids loved all the free candy, sodas and snacks they offer.

I was driving to Maple Shade when my car started to overheat and the gas pedal almost stopped working. I barely made it to this shop and they were very friendly in assisting me. Instead of taking advantage of me, they worked overtime to get my car fixed by 7:30pm and even picked me up from restaurant. Sam helped turn around a potentially devastating situation.

There is a squeal in a drive train at speed of 30-40 mph when I accelerate my Jaguar F-Type. As I drive on highway car warms up and squeal stops but has been getting worse over the last 3 weeks. Thinking the worst expenses is coming up. I could not get an appointment sooner, bcoz they were booked for next 15 days. But once my car was in shop they were very informative. Ryan said it's a common problem with the X-type and many have replaced their entire Prop shaft as a result of the Center Support bearing failing. He let me come in garage to see. He injected grease at these notches on the back side in the rubber seal where it meets the metal bearing casing. By using this simple trick, he saves me from big expense. (I know nothing about cars; he could have easily cheated on me)