Stratford Auto Repair

I was driving down Rt 73 when my check engine light pop-up . Then, my BMW wouldn't drive over 25MPH. I pulled into 3 auto shops but they had wait times (2-5 days). I was praying my car wouldn't completely (I'm mad now!) So I finally reach Desi Auto Care (my 4th stop) and request for emergency help. Katelyn told me that they're specialized on Bimmers and they'd take a look at it. So, Andrew did a diagnostic test and it ended up being a computer glitch. He did a restart-reset to the car's computer. And kaboom! 40 minutes later, I was back on the road.

The young lady at the front desk is one of the nicest people. The owner / manager is very blunt, he will tell you what is wrong and give you a good idea what it will cost. He is short with words and very direct. I personally like that. If your sensitive just be prepaired. I have used Desi three time and will probably never go anywhere else.

This shop technician-Chris is attentive, and thorough. My BMW had a squeaking noise from the engine that the dealer (I visited 3 times for same issue) couldn't fix on multiple attempts, but this smart guy Chris figured it out and fixed it to my satisfaction. This was my first experience here and it was all positive.

I came to Desi Auto after having a few frustrating visits to the Jaguar dealership. I've been having issues with my engine and the dealers asking for too much money to fix the problem, telling me that my vacuum pump needed to be replaced as well as the hoses leading to it and many other stuff... I choose to get 2nd opinion and I eventually found Desi Auto Care. At the end of my job, the total came out to nearly 60% of the cost the dealership quoted me. My XF drives smoothly now and I currently have no problem with it. I'm happy with service. They have found a new client and I would never go back to dealership ever again!

Took my car here for a brake job and for an investigation on a random oil leak. They were able to give me an estimate on the gasket problem. This shop is a bit far from my house, but I will most likely take my car here for future services since the techs really seemed to be on the up and up.

After late evening birthday party and my car could not to start. I thought of battery issue, but after buying a new one from Autozone...still not starting. I Googled in the area that specialize on Beemers and found Desi. Had it towed here and dropped my keys in the drop slot. Contacted them next morning and by 5pm it was good to go. New starter replacement needed. Clean shop and parking lot full of German cars. I'll definitely be back!

I’m updating this review after 4 years. Desi Auto Care has been me and my family’s go to shop for the last 4 years and they have never disappointed me. This high tech auto shop has everything you need with an amazing group of technicians who knows the in N out of every German automobiles. Thank you guys! I really appreciate the services you have provided me over the years. Long live DAC!

I took my car in with an intermittent misfire. Technician at Desi Auto Care were able to diagnose it by 11 am, helped explain the problem/issue etc. and were generally friendly. I bought it back a few days later for two more jobs (alternator replacement and burning oil issue) and they fixed the problem for a very fair price. This is going to be the only shop I will take my car.

I got Desi Auto Care info from another local mechanic that doesn't work on Land Rovers. After talking to Kris over the phone , I had my car towed there knowing I would have to wait sometimes before he can look at my car since I didn't make any appointment. Kris was terrific in diagnosing the unique issue of the engine that was stuck at full throttle. The bill was economical. Great first experience!!!

My radiator fan busted was vibrating and it did puncture my oil cooler. Desi Auto Care were able to get the parts and fix the car in same day by 6pm. When I picked up my '12 Audi A4 Avant, both of the mechanics who were working was respectful. As I was roaming around the shop, everything appeared orderly. It's been 12 days now and my four Rings runs nicely with no problems whatsoever.