Stratford Auto Repair

My car wasn’t shifting right because of vacuum leak and transmission mount needed to be replaced, after estimate, I approved the repair. It’s been shifting smoothly and properly ever since. Anyone with mechanical background will know that Sean is a gem of German auto repairs.

Sam got on the phone with me, and answered all my BMW questions with great amount of patience. Sure I approved a major job!!

I was in here because my care had few problems that needed resolve. Chris diagnosed each one of the issues separately and explained them to me clearly. I did get a nice quote; it was 64 percent less of what dealer wanted for same job, saving my wallet. I will be back to knock out the remaining items including belt toner.

Chris asked me to imitate the rattling sound I was hearing from my car and immediately picked up on it and told me that it was a muffler issue. He was quick and honest with me and told me that it wouldn't affect my driving and gave me an approximate cost on how much it would cost to fix it. I've been to my own share of German mechanics and this was by far the most genuine experiences I ever had at a BMW specialist shop. Very satisfying service.

My car has experienced about every possible calamity. Desi Auto Care(Sean) has been there every step of the way, from exploding plugs,to a bad starter, new struts, bushings, side swipe, near ending.to plan old maintenance like fluid changes Sean has been there all the way and has assisted me greatly. Labor cost is fair, and always provides conservative estimates. If you’re looking for trusted mechanic, don’t miss DESI.

Went to fix an Esp/Brake warning that popped up. Shawn found the true source of the warning- a faulty wheel speed sensor which he took care next day. Haven't had a brake problem since or had the warning pop-up again. I will be returning to Desi Auto Care. I did enjoy free coffee/refreshments. You get 2 yrs. warranty on everything they repair/replace.

Went to fix an Esp/Brake warning that popped up. Shawn found the true source of the warning- a faulty wheel speed sensor which he took care next day. Haven't had a brake problem since or had the warning pop-up again. I will be returning to Desi Auto Care. I did enjoy free coffee/refreshments. You get 2 yrs. warranty on everything they repair/replace.

I brought my Audi A6 into Desi's shop with the complaint that the car is vibrating while idling. Communication was great and Rafael told me what the diagnosis was in timely manner. I waited around for hour with update. He replaced engine mounts. This work did fix the problem. I was charged fair for labor and parts replacement that was necessary and did resolve the issue I brought and Audi in for. Recommended

I brought my Audi A6 into Desi's shop with the complaint that the car is vibrating while idling. Communication was great and Rafael told me what the diagnosis was in timely manner. I waited around for hour with update. He replaced engine mounts. This work did fix the problem. I was charged fair for labor and parts replacement that was necessary and did resolve the issue I brought and Audi in for.

Recently Recently, my Bimmer was quite ill and I feared the worst. Starter seemed to be struggling and ghastly noses coming from under his hood. But listens to every word i said and relays it to the specialists who take the time to find the problem. Not only did he fix what's needed. but he solved few other problems i was having. There was a time when I would've told anyone "Don't buy a BMW, it'll drain your wallet & break your heart". But the fine folks at Desi Auto Care do a great job keeping my temperamental old guy going at prices I can afford.