Stratford Auto Repair

I was discussing whether or not to purchase dealership maintenance plan or to just have my car serviced at Desi Auto Care. Desi mechanic/manager I spoke to over the phone was super helpful -he explained what kind of services I may need and how much each cost so I can compare it to the dealer's prices. Desi was a lot cheaper so I took my car here for its first service. Happy Customer!!!

We first took our BMW to Desi Auto care becaue the dealer could not figure out the misfire. I was having with our 535i. Andrew spent about 90 minutes doing diagnostic testing on my xDrive until he finally came to a conclusion that it is the brand of gas l was using and adding Techron. Sure, enough that´s what it was. He will have my business moving forward. Thanks Andrew for your honesty!

Clean and Organized repair bays and friendly attitude!! Chris never cut corners on repairs. further, he only uses original JAGUAR parts and always guarantee his work for 2 years!! Not to mention, Chris have tackled some major-surgery jobs for me even in the same day. I highly recommend this place to any Jaguar fanatics/first time owner/casual driver. There may be other shops out there, but there definitely is no better than DESI! Chris stand behind his work 100% and do every job right first time!!

I own a 2012 Jaguar XK, and I never had a more satisfying experience repairing my car anywhere else. These mechanics are hardworking folks who are extremely down to earth. Every time I needed to have my car examined, they've always gone out of their ways to help me. Desi - pricing is quite fair. They won't change you an arm and a leg.

At 11am the following day, my MINI Roadster was ready for pick up! The invoice was under his estimate and my car runs like a dream. Anyone looking for an honest shop, should just start here.

My 2015 Acura RDX was without an engine, toast. I kept discussing with Chris for a ten days about what to do and decided to replace it with a good, low miles used engine. He told me he would order an engine, and we would have to set aside a whole week for him to replace the main hoses and lines, installing and test tuning the engine and he was good about adding some aftermarket items, his concerns, and doing additional work along the way that was not originally discussed, all still with same price. This was a major job and his crew got it done without a hitch.

Nobody like to pay to get their Jaguar serviced...but I had an oil leaking on my F-Type (148K miles), so I had no choice. After good experience last December, I returned to Desi Auto Care. As expected, every seal, gasket, rubber part, hose and belt, eventually has to be replaced on my old car. This time it was a few power steering hoses, an oil return hose and brakes (I put them off for the last year). Sam and his crew are great. Fair price? Yes..Yes..Yes. All repairs have a @Y/24K warranty. I will be back in two months for brake job!!

I have a 2013 Jaguar XF where the front wheel arm broke off. Towed to dealer and got a quote of more than $4k and will take a four 3.5 weeks. My State Farm insurance offered only $1790 minus my $1K deductible and sent me a check of $790. the only upside for Jag-dealer to fix is they would give me a loaner car (insurance did not cover rental). I towed to Desi Auto Care on a Tuesday night, was fixed on Thursday for $615 and showed me what he repaired. I was very impressed, had I taken my car there to start I only would have been without my car for one day. Now my Jaguar is running smoothly!!

Worth the wait!!!! I had a service engine light on my Mercedes SLK230. I also noticed that the fan was continue staying on. Chris told me that he gives me a quick diagnostic. He confirmed that the it was an engine heat/thermostat problem. So I was presuming hundreds of dollars. I was confident that as long as the Benz is responding to this things by over cooling the engine I was in good shape.My patience was rewarded when Chris did a fuller inquiry and discovered that a simple coolant flush could solve the issue, $60 vs $600. Sounds great to me. Desi auto Care is busy because they care about their clients, including saving you some $$$.

Honest, trustworthy, and they take the time to explain everything. What else could you ask from a BMW mechanic? They've even fixed things, for free, that were not under warranty.