Stratford Auto Repair

My Mercedes had some brake problems, but the crew resolved them quickly. The repair was completed correctly the first time, and I valued their honesty regarding the expenses.

Amazing service! I've had a few European cars over the years, and this is by far the best store I've ever visited. I brought in my Porsche for assessment, and they quickly identified the problem. Everything was handled properly, and the staff was quite knowledgable. No upselling, only honest effort.

Brought in BMW 328i Drive for service recently due to several error codes and misfires. The Desi team provided a very thorough diagnosis. He found oil in the spark plug tubes and advised that while they are fixing the immediate issue, the vehicle may need a new valve cover down the road if the oil returns. They gave me a clear breakdown of all my codes (2C32, 2C6C, 29CF, 29CE, 29CC, 2E85). The recommendation was to start by replacing the spark plugs and two ignition coils to address the misfires. Josh explained that fixing the misfires could potentially resolve the oxygen sensor codes as well, streamlining the repair process and saving me money. Front desk lady is talkative but very helpful. Thanks!

Dylan was great in diagnosing and fixing a persistent rough idling issue with my Volkswagen Jetta GLI that other mechanics struggled with. After a recent manifold job elsewhere, my car was still misfiring and showing lean codes. He correctly identified the core problem as a faulty PCV (crankcase vent) valve, which was leaking air. They efficiently removed and replaced the PCV valve/oil separator and the associated engine crankcase breather hose. Car is running much smoother now, and they are following up to re-diagnose after the fix. Their targeted VW expertise saved me a lot of hassle.

To address multiple complex issues with my 2017 LR Rover Sport Supercharged. I brought it in for a check engine light, brake inspection, and tire rotation. They provided excellent diagnostics for several fault codes, including fuel level sensor (P0461), EVAP small leak (P0442), high purge flow (P0496), and communication errors (U0592, U0402). Performed a full tune-up and expertly solved the main problem by removing and replacing the EVAP purge control solenoid. The check engine light is off, and the vehicle is running smoothly. Capable team for High-end vehicles!

My Audi had some engine problems, which they promptly identified. I drove away with confidence knowing my car was in capable hands after the repairs were completed on schedule.

Check engine light issue on my '19 Mercedes GLC300. My 4Matic was stalling when stopped, which they quickly diagnosed as a faulty engine coolant thermostat. They efficiently removed the old assembly and installed a new engine coolant thermostat/water outlet assembly, topping it off with premium coolant. A finely tuned experience. Now the stalling issue is gone

When I brought my BMW in for a standard service, the staff took care of everything promptly and expertly. Finding a place that truly understands BMWs inside and out is refreshing.

Desi Auto did an excellent job repairing the overheating issues on my '11 Porsche Panamera. My car was running low on coolant, and the reservoir was empty, indicating a significant leak. Josh correctly identified the issue, which required extensive work: removing the intake manifold to access and replace the leaking coolant pipe, and installing a new engine coolant bleed hose. He finished the job with fresh coolant/antifreeze. The work was complex, but he handled it professionally and effectively. My Porsche is running cool and reliable again. Seamless service from start to finish. Josh is the man!!

They efficiently removed and replaced the rear brakes and rotors using high-quality Zimmermann and Textar parts, including new sensors. The work was professional, precise, and my car stops perfectly now. (BMW 740i xDrive) Don't forget to use coupon from Desi's website!