Stratford Auto Repair

I haven’t had any job done with DESI yet but I needed some coolant for my 2017 Volvo S90 and he was able to help me out with that, saved my own trip down to the dealership. Also asked for estimate for my upcoming service and the price they gave me was great so I will be bringing my Volvo here from now on. I used to only take my car to the Volvo dealership but I’m upset of dealership trying to charge extra and make me do all un-needed repair. I saw technician working on a Audi and a Jaguar so i am feeling comfortable bringing my Jaguar here as well.

Last week, I heard a distinct rattling noise coming from the front passenger door while driving at 40 mph speed. I decided to look for an independent MINI repair shop. Stumbled upon Desi Auto Care in Stratford and saw the good reviews. I wanted to give it a try. Andrew was able to find the cause and fix it. He showed me in door what was causing the noise. It turned out, a small metal O-ring was broken off and was hitting against MINI door. He was able to repair it timely. He even sat in my car with me as I drove around the block to make sure that the noise is no longer happening. Very happy that they were able to fix my issue. The price was also economical. Will take my MINI here for service in the future. Definitely recommend….!!!

With my MINI Cooper I have been here few times within 7 years and haven’t been disappointed since. Ab added bonus is that Sam doesn’t nickel and dime you on things most dealers would.

I had a signal in my Audi come up for CHECK ENGINE. I sent a photo to Desi-website/text, and they told me to come in Wednesday and that they’d check it out. I showed up 4hrs late for my appointment but he still takes me in. Then I mentioned the problem I was having and he was able to fix it Thursday along with my oil change and jammed seat issue. He’s a straight shooter. My Q3 is back to normal and my wallet didn’t take a hit too bad.

I read a lot of positive reviews. Without due diligence, I drove my 911 convertible to this shop, 40 miles away. To be fair, they did inform me that they did not work on convertibles, but they would take a look at it for me. The setup seemed to be slow paced with mechanics taking their own time. They took 20+ minutes to get to my vehicle and probably wrapped up what they called 'diag' in less than 15. They charged me $150 for 'diag', looked at the hydraulic fluid level and said the level was just fine and that there was nothing much they could do about it. They do not work on convertibles :-), remember? $150 for 15 minutes, apparently $150/hour of technician's time is what they charged me for. I asked them for a written diag or some form of print out for which they said, nope, nothing to report here. Did they pull a fast one on me? Not sure, but I would be very careful here. Definitely a shop to avoid if you have a convertible and not worth visiting in my opinion.

This Desi Auto Shop provided quality customer service and prompt replacement of crankshaft sensor, getting our Porsche Cayenne back on the road faster than expected. Overall, I'm pleased with the service Andrew and his team provide, they delivered as promised. I highly recommend! Join their email list. you will recieve great deals and coupons!

Great work for a project that turned out to be challenging. Desi put in the extra effort to ensure my car was done right. Thank you for your perseverance.

Fair prices, knowledgeable technicians!

Be careful when driving on NJ TPK, I was driving back home and nice round debris decides to make love to right headlight of my 15 Jaguar XK, a headlight cover cracked and debris was long gone away and left a big hole in my headlight. I called Jaguar dealer and they said you can't get it fixed, you have to purchase whole headlight housing which cost $1450. 1 will not spend. No way! I called desi Auto Care. The quote to replace the headlight sounded good. I set up my appo between 2pm Fri as I have job. I get to finish job early by 12pm and called them if I can move my appointment time to 11am instead of 2pm, Andrew checked with his mechanic and got me in at 11:30 am. Work was completed in 90 minutes. Wonderful experience!

Be careful when driving on NJ TPK, I was driving back home and nice round debris decides to make love to right headlight of my 15 Jaguar XK, a headlight cover cracked and debris was long gone away and left a big hole in my headlight. I called Jaguar dealer and they said you can't get it fixed, you have to purchase whole headlight housing which cost $1450. 1 will not spend. No way! I called desi Auto Care. The quote to replace the headlight sounded good. I set up my appo between 2pm Fri as I have job. I get to finish job early by 12pm and called them if I can move my appointment time to 11am instead of 2pm, Andrew checked with his mechanic and got me in at 11:30 am. Work was completed in 90 minutes. Wonderful experience!