Stratford Auto Repair

I stumble upon this shop online. They have a no non-sense business approach. They repaired my rattling glove box, which was a design flaw of my Volkswagen. Also my radiator hose busted and my Volkswagen needed a new radiator, and the parts attached to it. I got my car back and everything is fine. It's nice to have a reliable VW repair shop you can trust.

Responsive, thorough, attention to detail, excellent customer service. If you have a foreign car, do not take to the dealership, take it to Desi!

In 2019 I needed to find mechanic who could repair my 2015 Jaguar XKR. My Google search revealed that Desi Auto Care was open on Saturdays. I lucked out! Not only they're open on Saturdays, but Sam and team provide professional job. Throughout these many yrs I have to come to depend on these mechanics. They have helped to fast resolve and provided emergency repair (RED check engine light was on) as well as routine maintenance. I recommended them to other guys who own a Jaguar, and they too were very satisfied with the work they recieve.

I wanted my LR completely perfect before I start long travel plan. Once I got there on Mon it was a friendly exchange and they did an inspection of my '18 Range Rover to find that, i needed items to be taken care of an engine flush, fuel injection, mirror issue, check brakes, oil change changed air & engine filters, water pump was leaking. I went with an estimate given to me from the Desi Auto Care. It was economically priced. I did not feel pressured to do any job to my Rover. They were recommendations, which I felt technician was sincere. My LR drives super and I really feel that it was quality job.

My MINI Cooper Roadster was jittery when in idle, also engine leak was dripping oil into the hot exhaust causing it to be burned with oil smell, it's irritating me. The lead technician found the real problem and fixed on time. My conclusion, this shop is trustworthy, they do have the skills required to fix MINI and they honor their 2yrs warranty, I will do business again!

I was in much need to get my battery, alternator, and radiator hose for Volkswagen Jetta ASAP and Desi mechanic team delivered! I stopped to get a quote in the morning assuming that they would not be able to get my Jetta (emergency) fixed and give back to me very same day. Sam managed to squeeze me into his busy appointment schedule and returned my car before 6pm, and updated via text along they way which I appreciated. The mechanic (Chris) was very thorough in explaining what he will be replacing, why, and what is the purpose of every auto part which reassured me and made everything easy to understand. I appreciate they were willing to work with me on reasonable price for the job being complete. If anyone looking for a solid job done for your Euro car, I highly recommend, these guys will not disappoint you. Highlights: - 2 year / 24,000 miles warranty on including parts/labor - you can get emergency help without appointment - free refreshments while you wait - without your approval they do not start work - text communication updates

I had a problem with my Audi Q5 rear suspension and the back was sagging. I took it to shop in Cherry Hill and they told me it was the compression. I had a feeling they were not truthful, so I asked if I purchase the compression myself would they install it for me, they said no… I took it to Desi Auto Care and they done a diagnose on my vehicle and figured out it was the air suspension. They order the parts and charged me fair labor cost. It has been a few weeks and no problem. 100% trustworthy!!

I was asking in my area at different shops how much to swap out my throttle actuators and Desi Auto Care gave me the lowest quote! Dylan schedules for me to come in and the quote stayed exactly same. Chris scanned my ECU to make sure my actuators was the real issue and he called me to give confirmation. I would recommend this shop to anybody who wants an honest BMW mechanic and who do not charge an arm & leg! When I receive my E60/M5 back and issue was gone. Thank you guys I hope you enjoyed the Tim Horton’s donuts!

I texted the Desi Auto Care and they responded in minutes. They were able to prepare my BMW Oil Leak and Steering issue estimate and answered questions, all while I was out of state. Job completed withing 2 days. Thanks!

At first I read all these great reviews. So, owning a Volvo I felt everything would be fine. Not at all, I scheduled an oil change and after that a tune up, rear brakes and front end problems to be fixed. I received the quote and I accepted it. I got the car back from the oil change, right away my car wouldnt start. Never ever did it do this before. So, since I had it scheduled to have the other repairs done on it. I had it towed to their shop. I kept calling & asking what was wrong with it. 1 week later Im told my fuel pump went! Hmmm! Never had anything like this before. Ok, I said how much? Another $1,000.00 roughly. Well, I had to get it done! ! Another week later, again Im calling about my car. Its now been 2 weeks. They have an 8 bay garage, just saying! Then I get a call your car is finished, but your leaking anti freeze now, water pump and needs timing belt! I just had timing belt replaced 3 Yrs ago! Another $ 3,000.00 on top of the $2,000.00. Every time I called something else was wrong! I paid them the 2000.00 for the work they did and removed the car from their property! Oh, he said it would take another week to fix all the new stuff they claimed it needed! Im ashamed I did not listen to others in the area that had warned me NOT TO TAKE MY CAR there! Stupidly, I went by their reviews. The shop it is at now, looked over the itemized receipt and have thoroughly gone over the car. Very high charges and the car does not need the things they claimed it does. My recommendation do not take your car there! They literally saw an older lady and took advantage of me! They should be ashamed of themselves for operating a business like that in this day and age!